As I get older the dentist is not so much fun for me, however as soon as I stepped in Triad Dentistry I felt calm and welcomed. I usually see Dr. Coates who is PHENOMENAL, however he was out and I had the pleasure of working with Pamela (hygienist) and Dr. Santiago! I had the BEST experience ever and would recommend this office to anyone looking for a new dentist home or if your current dentist doesn’t make you feel at home and welcome. Pamela was so gentle and kind, she explained everything that was going to occur at my visit. They even have this tool that is applied to your teeth to lessen how much ‘scraping’ (tarter) has to be done! It was amazing! You also receive a free fluoride treatment. Dr. Santiago evaluated my teeth, she was so warm and funny. Overall, I was beyond pleased with my experience and wanted to share. Patti at the front is a joy to see and be greeted by as well. See you all in 6 months. Thanks to the entire staff of Triad Dentistry for their use of advanced technology and awesome customer service and knowledge.
J. K. Films 03/02/2020
A wonderful experience through and through. Excellent service! Very happy to have Triad Dentistry in my life!
T. Jackson 01/08/2020
Until recently, if you opened the dictionary to the word "dentophobia" my picture would have been the illustration for the person with THE biggest fear of a dentist ever. That's until I visited Dr. Hatcher's practice. I thought I must have had a file marked "handle with care" and that everyone was going out of their way to put me at ease until I figured out that's just how they do things there. From making my appointment, to my intake interview, to actual procedures, the entire staff has treated me with respect and care. I still have some dental adventures ahead of me, but I feel confident knowing I'm in good and capable hands. I have already recommended this practice to several friends, and won't hesitate to keep doing so. My gratitude to the practice for taking care of my teeth - and me.
W. S. Yang 12/12/2019
I love going to Dr. Merrell. Him and his staff are wonderful!!! I am a person who hates to go to the dentist but they make me feel so comfortable. Would def recommend them to anyone.
K. Pinyan 09/19/2019
I have been seeing Dr. Merrill, Laura, and the team for AGES. If you want to see professionals who stay up to date on new ideas in oral health and take great care of you, and who are also fun to spend time with, I recommend them highly. I LOVE going to the dentist!!! Gentle but thorough.
G. Hanseler 09/11/2019
Dr. Santiago and Jordana were great! They both made me feel very welcome, and the visit was comfortable. Additionally, Jordana went over specific payment plans if I so desired to choose one.On a side note, I was dreading the anesthesia prior to my root canal. I will say Dr. Santiago has a very gentle touch! The whole process went quite swimmingly. I would highly recommend Dr. Santiago and Jordana to anyone who may have had past fears at the dentist. It is a very good medical practice!
L. Hughes 09/09/2019
This was my first visit at the office. All of the staff were very friendly and knowledgeable. I have a through evaluation of my teeth and felt like they really wanted to get to know me and the goals I have for my dental health. I feel like I have found a great dental practice!
K. Nemargut 08/06/2019
I absolutely love Carolina Dentistry’s staff and professionalism. Dr. Santiago is extremely proficient with a beautiful bedside manner.I’ve been coming here for years and they just continue to get better and better. Constantly updating their equipment and making the patient experience as lovely as possible.Also, they don’t push you to do work that isn’t necessary and clearly explain the bill and work they provide.
S. Cheng 07/11/2019
Dr. Steven Hatcher's dental group is by far the best in Greensboro, N.C. They are warm, engaging and outstanding professionals. They show how much they care about your well-being with every visit. I couldn't ask for better dental care!Shelia C.
D. Smith 06/12/2019
I've been going to Dr Hatcher for years and he's always provided excellent care. I've recently seen Dr Santiago and she is also excellent. My hygienist, Amy, has the gentle touch your teeth hope to find when you have as much staining on them as I do. Highly recommended.
J. Beck 05/04/2019
I don't enjoy the dentist but Hatchers office isn't rough at all and they are completely honest about what it going on.Not many doctors will give you all the options for treatment and let you choose.After having one bad experience after another as a kid it's hard for me to make visits to the dentist but I don't mind going to see Dr Hatcher.I believe Dr. Hatchers office treats people the way they would like to be treated.
D. Doles 04/11/2019
First time visit with cleaning and evaluation. New dentists always seem to find significant work which would return your situation to optimum condition. Clearly need a cavity repaired. Will reserve comment on actual work for when work is done.Very pleased with Dr. Santiago’s willingness to repair versus replace. And, repair work was outstanding!
P. T. a. M. Tutor 04/05/2019
Dr. Hatcher replaced a crown on my tooth with gentleness paying carerful attention to detail. His assistant Britney attended well to all my needs and made sure I was comfortable. She also answered all my questions regarding the results of my x-rays in impressive fashion. I am becoming a new patient.
E. Rodriguez 04/04/2019
beautiful office,very nice and professional,highly recommend.My dentist Dr.Santiago is so gentle and the tech are gentle and sweet,no pain and walking through the process is very calming.
S. Taylor 02/22/2019
I have been going to Dr Chad Merrell for many many years. The reason I keep going back year after year is because he is an excellent dentist and I’m able to see him and his wonderful staff for all of my dental needs. He recently extracted 3 teeth and I never experienced any pain at all. Dr Merrell and everyone in his office are so personable! It’s actually fun going to the dentist! Several years ago I had a dental emergency on a Sunday and he met me at his office and took care of my problem. It’s hard to find dedication like that these days. Thank you Dr Merrell for everything you have done for me!
" Alisia did a beautiful job in cleaning Mike's teeth. I watched every move. Had concerns how he would respond but it all went well. Her recommendation for another visit in 3 months is exactly what I think he needs as well. God Bless All of you & the staff "
~ Heather K.
" I have been a patient of Dr. Hatcher's for almost 4 years and enjoy the helpfulness and positivity of the entire staff. My cleanings, X-ray experience, and procedures have been thorough and beneficial to maintaining my health. Dr. Hatcher and his entire staff are wonderful to work with through dental anxiety. My fiance has had a deep fear of dentistry for many years. Dr. Hatcher's staff was very understanding and accommodating to his needs. They worked with him through the X-Ray and exam process and ensured his comfort with what was happening. On the day of oral surgery, the staff was very helpful and ensured he was comfortable and properly sedated during the procedure. They kept me informed of what was happening. They were very helpful to ensure that his pain was managed, we were informed, and proper healing was occurring. He doesn't remember the procedure itself, which is good. This has alleviated his fears to the extent that he is ready for future procedures and the overall health that they bring. Thank you for all that you do to bring quality dental care to your patients with the needs a whole person approach. "
~ Tamara S.
" I've been going to Dr. Hatcher for a long time and will NEVER leave this practice. It's one of the most professional and personable practices there is. Wonderful dental care and wonderful staff. "
~ Collins P.
" My 2 1/2 year old would not open up her mouth or have anyone look at her teeth until we saw Dr. Sona. She LOVED it and is still talking about her pink tooth crown from her check-up! "
~ Jennifer A.
" Took my mother to see Dr Hatcher, him and everyone in his office was amazing. They actually care about their patients and the well being of them. I refuse to ever go to another dentist and I will recommend him to everyone I meet. Thank you so much for all your help!!! A++++++++++ "
~ Kaye P.
" The doctor and team are amazing. They take their time to get to know you and find out what is important to you. Wonderful experience with a great office that is so professional and knowledgeable! Highly recommend l! "
~ Nichole C.
" Dr Hatcher is very talented. The entire team listens and cares. It's wonderful that I can go to the dentist and not feel judged anymore. Thank you Dr Hatcher! "
A graduate from the University of North Carolina, Dr. Hatcher majored in biology and completed his undergraduate studies there. At UNC, he was awarded a cancer research grant from the National Institutes of Health after which he graduated from dental school.
Dr. Hatcher is a passionate and driven professional who strives to preserve and enhance natural beauty in every dental treatment. He is keen on developing an individualist approach when it comes to treating his patients to ensure patient care is a tailor-made experience for the comfort of each client.