Dentists emphasize customer service for patients in Forsyth, NC and surrounding areas
Customer service is a simple concept but sometimes an elusive one. Companies and businesses invest significant resources in developing a customer service philosophy with training and measurement, yet some do it better than others. You recognize excellent customer service when you experience it. It may be at a store that you frequent, your favorite restaurant or at the dentist's office. Yes, the dentist's office, if you visit the friendly, gentle staff and dentists at Steven L. Hatcher, DDS, PA and Sona J. Isharani, DDS, conveniently serving patients in Forsyth, NC and surrounding areas, from their relaxing office in Greensboro.
Customer service can mean many things but, at its core it is about showing respect for and caring about each individual customer or patient. That's what Dr. Hatcher and his wife and colleague, Dr. Isharani, do every day. The guiding principle of the practice is apparent in the day to day interactions of the staff with their patients.
You have a busy life. That's why Triad Dentistry focuses on the whole family, providing a comprehensive array of dental services, from pediatric care by Board certified "Dr. Sona," to preventative and cosmetic dentistry, oral surgery, oral cancer screening, and treatment for gum disease. Understanding and recognizing the needs specific to you and your family is important to this team.
Delivering care in a gentle, pain-free, and relaxing environment takes anxiety and stress out of your family's visit to the dentist. The practice provides a soothing and friendly waiting space with television, movies, and calming music. The facility also utilizes the latest technologies and time-saving systems to ensure that you are receiving the best care within your schedule.
Drs. Hatcher and Isharani know that your time is important. They produce dental crowns and porcelain restorations using the CEREC system. That technology allows them to prepare and place crowns in one appointment.
With early morning and evening appointments, which you can make online, these dental professionals are available when you need them. Treatment plans may be customized.
Excellent customer service is about meeting and understanding your unique needs with a broad range of services, specialized expert care, the latest technology, and convenient hours and location. Drs. Hatcher and Isharani and their staff put that concept into action every day.