An invitation for your Feedback!
Many of our patients have referred us to their friends and family after visiting us. We would highly value your comments on Steven Hatcher DDS: Triad Dentistry, at one or more of our social media websites.
If currently you are not one of our patients, we welcome you to read the reviews placed by our happy patients on our online profiles below. Afterwards, please make your appointment for a great experience, and see for yourself!
Many of our patients are satisfied and even ecstatic with the abilities of Dr. Hatcher and his team. From Family Dental care to beautiful cosmetic changes, the staff at Triad Dentistry has received a number of positive recommendations and comments from past and present patients. Here are just a few of the praises being said of Dr. Hatcher and his staff:
Patient Reviews" Alisia did a beautiful job in cleaning Mike's teeth. I watched every move. Had concerns how he would respond but it all went well. Her recommendation for another visit in 3 months is exactly what I think he needs as well. God Bless All of you & the staff "
Ellie D " I have been a patient of Dr. Hatcher's for almost 4 years and enjoy the helpfulness and positivity of the entire staff. My cleanings, X-ray experience, and procedures have been thorough and beneficial to maintaining my health. Dr. Hatcher and his entire staff are wonderful to work with through dental anxiety. My fiance has had a deep fear of dentistry for many years. Dr. Hatcher's staff was very understanding and accommodating to his needs. They worked with him through the X-Ray and exam process and ensured his comfort with what was happening. On the day of oral surgery, the staff was very helpful and ensured he was comfortable and properly sedated during the procedure. They kept me informed of what was happening. They were very helpful to ensure that his pain was managed, we were informed, and proper healing was occurring. He doesn't remember the procedure itself, which is good. This has alleviated his fears to the extent that he is ready for future procedures and the overall health that they bring. Thank you for all that you do to bring quality dental care to your patients with the needs a whole person approach. "
Heather K " I've been going to Dr. Hatcher for a long time and will NEVER leave this practice. It's one of the most professional and personable practices there is. Wonderful dental care and wonderful staff. "
Tamara S " My 2 1/2 year old would not open up her mouth or have anyone look at her teeth until we saw Dr. Sona. She LOVED it and is still talking about her pink tooth crown from her check-up! "
Collins P " Took my mother to see Dr Hatcher, him and everyone in his office was amazing. They actually care about their patients and the well being of them. I refuse to ever go to another dentist and I will recommend him to everyone I meet. Thank you so much for all your help!!! A++++++++++ "
Jennifer A " The doctor and team are amazing. They take their time to get to know you and find out what is important to you. Wonderful experience with a great office that is so professional and knowledgeable! Highly recommend l! "
Kaye P " Dr Hatcher is very talented. The entire team listens and cares. It's wonderful that I can go to the dentist and not feel judged anymore. Thank you Dr Hatcher! "
Nichole C " Dr. Hatcher and his staff are a wonderful group of people. He is knowledgeable, kind, compassionate and an overall excellent provider. "
Samantha M " Dr. Hatcher's practice philosophy is unique, unlike any other dental office in the area. He takes time to get to know his patients and you actually get greeted by name and a handshake! He is up on the latest techniques and his passion shows. Highly recommend Dr. Hatcher and team. "
Tracey H " Went to Dr. Hatcher for a second opinion and it was the right decision. He was able to save my tooth with a PAINLESS root canal. Already have another appointment scheduled with him! Highly recommend "
Tripp M. " We took our almost 3 year old daughter in for her first "official" checkup. She had gone to my dentist office a few months ago, but would not open her mouth. Dr. Sona and Brittany were awesome with our daughter and she did great this time. Luckily, no cavities! All of the staff that we met were pleasant and welcoming. Happy to have been recommended here. "
Cameron F. " We love Dr. Sona! "
A. Cheek " My daughter is two years old and has been a patient of Sona's since her first birthday. While the visits are still tough for her, she speaks warmly of Sona whenever we plan to go and is always happy to see her. She feels her warmth and enthusiasm and knows she is doing her best to care for her teeth. We enjoy having a pediatric dentist in our own office so that we can go there as a family. It's a great place for parents and kids. "
Caroline Duncan " The staff were extremely helpful during all phases of planning, everyone demonstrated the hightest level of professionalism, and the procedure went off without a hitch (as far as I can tell, though I may have tried to bite someone while under anaesthetic. I hate the dentist office THAT much!) I am looking forward to my next visit, which is a never-heard-before statement regarding dental visits. Dr. Hatcher and the staff provided a level of customer concern and care that I've never experienced anywhere else, especially in a dental office. Kudos to all of you for a job well done, and for transforming what I'd considered to be a fate worse than death into a pain free, pleasant, and even fun experience!"
Ian G. " I have been a patient going back many years when Dr. Grubb was there and Dr. Hatcher has not only continued the level of service but has superseded it in many ways. He is without a doubt the best Dentist in the Triad. He and his staff are just exceptional and they make you feel as though you are the most important patient they have. The quality of dental services is second to none and I highly recommend them to anyone. "
Rick F. "A few weeks ago I was experiencing severe pain in my wisdom teeth, but I'd been unable to afford dental care until very recently. Because of this and some issues with mild anxiety, I hadn't seen a dentist in several years, so I wanted to find a dentist who was both sympathetic and accommodating to someone in my situation. I researched several practices online and finally came across Dr. Steven Hatcher's practice. Every review and testimonial I read described how Dr. Hatcher and his staff are all very personable and absolutely committed to patient comfort; I was confident that this was the right place for me.
My initial examination went wonderfully, even better than I'd originally hoped! Every step was taken to ensure that I was relaxed and comfortable, and I immediately got an appointment to get all four wisdom teeth removed. I was given all the information I needed well in advance so that I was fully prepared and ready the day of the surgery. Once the sedation and anesthetic took effect, the extraction procedure was over quite literally before I knew it. After the surgery there was very little pain and almost no swelling. (Much to the dismay of one of my co-workers, who wanted to tease me about having "chipmunk cheeks"!) One month later and my mouth is healed and feeling great. It's such a relief to finally have those painful teeth gone!
I'm so happy with the care I received, and I no longer feel anxious about future dental procedures. Thank you all so very much!"
Mary R. "I used to say that my teeth were the most miserable thing in my life. I would hide my smile, cover my mouth when I laughed and avoided having pictures taken. When I would see the pictures that I couldn't avoid the first thing I would do was check out how bad my teeth looked. I have been embarrassed by the condition of my teeth for a very long time.
I have suffered with fear/phobia of dental work for almost 30 years, which caused the terrible condition that my teeth were in. I initially chose Dr Hatcher because he used digital imaging and IV sedation for some of his procedures. I have been unable to tolerate the traditional type of impressions, and with his treatment, they wouldn't be necessary.
What impressed me the most when I had my first visit to Dr Hatcher's office was how welcoming everyone was, and accepting of my issues. Dr Hatcher and his team listened to my concerns, didn't brush them off or try to push anything I was uncomfortable with.
The cost of my treatment did concern me at first, as well as my ability to follow through with getting the work done. Dr Hatcher and his staff presented me with several treatment options, with varying prices. They were explained in detail, so I understood exactly what would be involved. I was assured that I would be comfortable, with no pain and no anxiety. The treatment I chose was actually less than I expected to be, and I feel I definitely got my money's worth.
What pleasantly surprised me about my experience was how smoothly my treatment went, and how I was able to get so much work done at one time. With the IV sedation, I was very comfortable and relaxed. For the first time in many many years the treatment went very well, and in the days that followed, I had much less pain that I anticipated.
I love my smile! I feel like a new person. I can smile and laugh without being concerned about how my teeth look. What a great relief! And they look fantastic!
Now that I know that I can face dental work without fear and anxiety, I can say that having my treatment done at Dr Hatcher's office is one of the best decisions I have ever made. Not only did he give me an amazing smile, but he gave me my confidence back. And there is no price that can be put on peace of mind!"
Charlene M. "Place your oral health care in the hands of an outstanding staff of caring professionals. I did, and I'm very satisfied!"
Carolyn V. "Very Professional...It is always a pleasure going to your office as everyone greets you with real enthusiasm the minute you arrive. It makes for a nice day."
Ed G. "Good dentist...This was my first visit to Dr. Hatcher DDS and follow up cleaning was very professional and efficient. I would highly recommend to anyone looking for a good dentist and staff."
Ronald B. "No anxiety dentist...Dr. Hatcher gives you all the options you need to have pain and anxiety free dentistry. Give him a try!"
Sue F. "Gentle Dental! Dr. Hatcher and staff create a very pleasant atmosphere with plenty of distractions for those who are a bit nervous about their dental visits! Also, Dr. Hatcher is warm and friendly, and you know that you have found the right dentist for all needs in dental health!"
Michael D. "Outstanding Service and Care - I made a call inquiring about a root canal and was able to get an appt immediately. I was seen right away (no long waits) and Dr. Hatcher spent time getting to know me and my dental needs and concerns. I felt he really listened to me. I was just expecting a consult, but he was able to do the root canal that same day. Dr. Hatcher thoroughly explained everything before and after the procedure and went out of his way to make it as comfortable as possible. Needless to say, Dr. Hatcher and his staff make dental work pleasant. I have already scheduled my follow up and look forward to having Dr. Hatcher provide for all my dental care needs."
Joanne P. "Service = Trust, Dr. Hatcher's staff is always very cordial, and attentive to my needs. I'm a priority when I enter the door."
Bernie H. "This is not your normal dental practice! I am looking forward to a lengthy relationship with Steven's practice and his team. The team efforts to address some dental needs that presented recently have moved my thinking to a place where I have never been in 62 years. I applaud the entire practice and look forward to my next visit. All my best in 2012 & GO HEELS!"
Jerry H. "Something I look forward to...been coming to this practice since I moved to Greensboro years back. Very experienced and professional staff. This is a relaxing experience for me. If I had the money, I would come in every month to get my teeth cleaned. 5 stars!"
Mark R. "You can enjoy a dental visit...pain free- great people- friendly. For years I have dreaded going to the dentist so much that I had almost quit going. Dr. Hatcher and his group not only got my mouth healthy again but I now have a great "Hollywood smile"! Plus, I can now enjoy the pure pleasure of biting into an apple..."
C. Edward W. "This has been our dental practice for years! Our entire family has come here for years--first, with Dr. Grubb and now with Dr. Hatcher--and the care has been great. Very professional and thoughtful staff. It's like visiting family when we go for our check ups!"
Kelli S. "Thank you for your willingness to invest in the newest equipment that makes it possible for you to provide the best and most expeditious services to your clients. Thank you, also, for investing in what I call "blessed distractions," i.e. the tv viewing while receiving service from you and/or your staff and/or the earphones for listening to music. Thank you for the administrative services, i.e. ensuring I receive maximum interest-free payment time from Care Credit. Most of all, thank you for your outstanding expertise. Your work is not only functional, it is downright artistic! You are one of Greensboro's well kept secrets. If more people knew about you, they would be willing to literally stand in line. Please continue the excellent work."
Shirley D. "Gentle Dental! Dr. Hatcher and staff create a very pleasant atmosphere with plenty of distractions for those who are a bit nervous about their dental visits! Also, Dr. Hatcher is warm and friendly ,and, you know that you have found the right dentist for all needs in dental health!"
Deb C. "Oh Happy Day!!! I have a severe gag reflex with moderate dental anxiety. I am not proud to admit that I am a very difficult dental patient. Even a simple exam or cleaning is almost impossible for me. X-ray's are not even a possibility. After years of dental neglect and then more time searching for a dental practice that would have the patience that I needed to get me through dental care, I finally found Dr. Hatcher's office. With the aid of conscious sedation (IV, oral, and Nitrous Oxide)I am happy to say that I am on my way to complete dental care. This entire staff is kind, caring, and reassuring about patient needs. They always take special care to explain procedures and answer all my questions with respect. Today I ate a crisp mountain apple....with my brand new tooth implant. THANK YOU Dr. Hatcher! And thank you DREAM TEAM for giving me back my dignity...and the ability to eat the yummy things I have been missing out on for years! :)"
Marilyn M. "I have been a patient there for 30 years. Every appointment has been met on time, never a delay. I was asked 30 years ago, did I want to keep my teeth? They were in peril of being lost, all of them. I am so proud to still have them with me and thankful that their practice took such an interest in making it affordable and possible. I hope that they will continue to do for others, what they were able to convince me to do for myself !"
Anonymous "Dr Hatcher and his wonderful staff made me feel as if I had been a patient for years. No rush talk, no get me in get me out, and get the next person in a chair. From the waiting room to the exam I felt at ease. Dr. Hatcher even explained my treatment in such a way I really didn't have any questions. Great people, doing great things. Thank you Dr Hatcher."
Patrick T. "Look for first-rate professionalism, equipment and friendliness at this office. It appears Dr. Hatcher has the latest in everything electronic! How great to give the patient options for distractions - headphones for watching TV and/or listening to music. The office is definitely not the typical "herd 'em in" and "herd 'em out." Each patient is afforded more than sufficient time and the most excellent service!"
Shirley D. "I very much appreciate everything about my experiences at Dr. Hatcher's office. I value his expertise and dedication to offering patients the finest care, and I value the genuine friendliness and professionalism of the entire staff. I always leave feeling grateful."
Patricia B. "Let me start off by saying from the moment I walked into this office it felt like a home away from home. The staff and Dr. Hatcher were extremely nice and courteous to my needs. I am a very high anxiety patient. I suffered from panic attacks for 4 years. The atmosphere was calm and relaxing. They even have TV's in each exam room. Dr. Hatcher is an extremely gifted dentist and I highly recommend him. I had extensive work done all at once. Opted for the sedation to help ease the nerves and it went perfectly. Before I even saw the Dr., he called me and we talked about options and what I wanted done. How often does that happen??? After my procedure he again called me to check on me and see how I was doing and feeling. I am very satisfied with the experience at this office and plan to continue to stay. If you have high anxiety about the dentist then this is the place for you! If I had to rate Dr. Hatcher's office from 1-10, I would give it an 11. They are just that good!"
"Most grateful thank you to Dr. Hatcher and staff!"
Russell S. a.k.a. very very happy patient! "I would recommend Dr's Grubb and Hatcher to anyone who is looking for a dentist that you can trust to be pain free, with the most up to date equipment. My sons and I have been patients of theirs since we moved here in 1993, and I would not go anywhere else. The entire process for two recent crowns I had took about 3 hours for permanent crowns that match my teeth perfectly. Thanks to Dr's Grubb and Hatcher I am not nervous about going to the dentist anymore!"
Mindee G. "My wife Alane and I have been patients of Dr. Hatcher since our move to the Greensboro area almost two years ago. We both appreciate the professionalism of his staff as well as the state of the art equipment used by his office. One such example of this technology is his ability to fit a crown in one session, using the latest equipment available. It is obvious that Dr. Hatcher stays on top of the newest developments in his field. This is very comforting. Also, as it turns out, the website that his dental group has begun using to confirm appointments clearly puts his practice well ahead of his peers technologically. Both Alane and I are delighted to have selected Dr. Hatcher and his team for our dental needs."
Bill and Alane F.